Getting to Know Lindsay Settlemyre of Stotland Craig
- She’s the first one in the office every morning, runs her firm off a stack of poster-sized post-it notes, and works alongside a team with almost as many dogs as people. Lindsay Settlemyre has spent 20 years on the Michigan side of collections, and she has thoughts on why this industry is more welcoming than it gets credit for, what she’d fix about district court e-filing tomorrow, and why she’d give it all up to deliver the mail.
- More details here
- This series is sponsored by TEC Services Group
Servicer’s Foreclosure Notices Were False Representations Under FDCPA, Judge Rules
- A mortgage servicer emailed a retired widow that her refinance had funded, then spent the next several months acting like it never happened, sending three foreclosure notices and reporting her delinquent along the way. A federal judge in New Jersey has now decided which version of events the law recognizes, and the answer came with a reminder that the FDCPA doesn’t excuse sincere legal mistakes.
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Judge Denies CRA’s Bid to Strike Class Claims in FCRA Suit Over Foreclosure Flag
- The arbitration agreement was valid. The class waiver was enforceable. The credit reporting agency still lost. A New Jersey judge explains why the timing of when a consumer clicks “accept” matters more than what she agreed to, and why a waiver tucked inside an arbitration clause can’t reach claims an arbitrator already sent back to court.
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Consumers See Rising Odds of Missing a Debt Payment, New York Fed Survey Finds
- For the third straight month, consumers put higher odds on missing a minimum payment in the next 90 days, and the number is now running above its 12-month average. Households under $50,000 are the most pessimistic, credit feels harder to get, and expectations for a rising unemployment rate just hit their highest level since April 2020.
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Job-Switching Pay Premiums Hit Highest Level Since 2023, Bank of America Finds
- Workers who changed jobs in July saw their biggest raises in more than three years, with weekly-paid hourly workers seeing after-tax pay gains nearly four times those of workers who stayed put. Gen Z is switching faster than any other generation, and the report has a measured take on whether AI is showing up in labor demand yet.
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Business AI Adoption Slows in August, Ramp Spending Data Shows
- More than half of U.S. businesses are now paying for AI tools, but growth barely moved in August. The more interesting numbers are underneath: small businesses spend six times more per employee than large ones, finance and insurance ranks second among sectors, and falling token prices are quietly shrinking bills for the heaviest users.
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Pennsylvania House Tables Debt Collection Lawsuit Bill After Narrow Committee Vote
- A bill that would require chain of title, itemized balances and the original contract before a collector could file suit in Pennsylvania, and would cut the statute of limitations to three years, has been laid on the table in the House. That’s not the same as dead. Here’s what the New York-modeled measure would require and how close the committee vote was.
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WORTH NOTING: How to avoid paying full price for the cool gadgets that Apple just announced … Why today’s parents need more help raising their kids … For anyone who loved Asteroids but wanted to be the rocks instead … A look at what astronauts use to work in space … Some of the most anticipated TV shows coming out this Fall … Why an Anthropic researcher quit over fears that AI could kill us … A look at a new 32-hour work week that is being floated in Congress … There are millions of open jobs across the country, so why can’t more people find work?
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
