The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.
GETTING TO KNOW JOE GELBARD OF TRUEACCORD
- Joe Gelbard has a track record of helping ARM industry startups become ARM industry grown ups. First at LiveVox and now at TrueAccord, Gelbard has helped the industry understand the importance of technology and how it can make collections more efficient and more productive. Gelbard is also one of those people who are at their best when their backs are against the wall. Read on to learn more about him and why he doesn’t mind not sleeping much at night.
FCC ADOPTS REASSIGNED NUMBER DATABASE, BUT INCLUDES SAFE HARBOR
- The Federal Communications Commission yesterday unanimously approved the creation of a reassigned number database that callers will be able to use to see if a phone number that was once believed to be assigned to an individual has been reassigned to someone else. The database is aimed at reducing the number of unwanted phone calls individuals receive.
MORALE AT BCFP PLUMMETS UNDER MULVANEY: REPORT
- One of Kathy Kraninger’s first priorities as director of the Bureau of Consumer Financial Protection might need to be focusing on boosting employee morale at the regulator, which plunged during the year that Mick Mulvaney was acting director, according to a published report.
FDCPA CLASS ACTION FILED AGAINST LAW FIRM FOR ‘INCONSISTENT’ LANGUAGE IN LETTER
- A class-action lawsuit has been filed against a Pennsylvania law firm for allegedly violating the Fair Debt Collection Practices Act by not being clear enough in a collection letter about the difference between disputing a debt and requesting the name of the original creditor.
CALL CENTER WORKERS IN TEXAS FACING LAYOFFS
- A growing number of companies in North Texas have been laying off call center workers in the past few months.
WORTH NOTING: A human heart was left behind on a Southwest Airlines flight … How to fix your brain for when you argue with your significant other … Vitaminwater is going to pay someone $100,000 to ditch their smartphone for a year … Nobel laureate on when to trust your gut … Too much sleep can kill you, according to a new study … More workers are ghosting their employers … Steph Curry said he was joking when he said he thought the moon landing was faked … Donald Trump Jr. called his father a “re-gifter” … Pizzas on display may be larger than the ones you take home.
The best smartphones of 2018
Why you don’t own your tech
The Daily Digest is sponsored by Beam Software. A Microsoft Gold Certified Partner, Beam is a thought leader in portfolio management and collection software. They offer both cloud-based and on-premise solutions to accommodate the entire collection continuum. For more information, please visit www.beamsoftware.com or call (800) 212-2326.
