MOTION TO COMPEL ARBITRATION IN FDCPA CLASS ACTION DENIED OVER LACK OF PROOF THAT PLAINTIFF SIGNED AGREEMENT
- A District Court judge in Illinois has denied a defendant’s motion to compel arbitration in a Fair Debt Collection Practices Act class action because it did not prove that the plaintiff actually agreed to the terms and conditions when he signed up for a cell phone contract.
CFPB UPDATES LIST OF CONSUMER REPORTING COMPANIES
- The Consumer Financial Protection Bureau on Friday updated its list of consumer reporting companies that provide information about credit reports, employee background checks, tenant screening, gaming, and more.
CHANGES TO DEBT COLLECTION RULE CITED BY ADVOCATES AS PRIORITY UNDER NEW LEADERSHIP AT CFPB
- Trying to “overturn or rewrite Trump-era rules around debt collection” will be a focus area for the Consumer Financial Protection Bureau, according to a published report, which cited comments from a pair of consumer advocates as evidence. The comments were part of a broader report aimed at spotlighting the priority focus areas for the CFPB under President Joe Biden that was published over the weekend.
GUEST POST: HOW TO COMPLIANTLY ADD TEXT MESSAGING TO YOUR BUSINESS TOOLS
- Text messaging is the most widely utilized form of communication, with over 23 billion text messages sent daily worldwide. Consumers prefer to handle personal and business matters from the convenience of their smartphones. If your business is not currently using text messaging to communicate with your clients, you are missing out on the most popular, efficient, cost-effective communication tool available. This post was written by Amanda Payton, vice president at Solutions by Text.
READ EXPERT PERSPECTIVES ON TRENDING COMPLIANCE TOPICS
- Click here to read this week’s Compliance Digest. You’ll get insights and opinions from eight different compliance experts — June Coleman, Rick Perr, Joann Needleman, Stefanie Jackman, Chantel Wonder, Manny Newburger, Caren Enloe, and Carlos Ortiz — discussing the impact of recent court cases and legislative updates. You’re not going to get that kind of varied perspective anywhere else. The Compliance Digest is sponsored by The Bedard Law Group.
WORTH NOTING: A cautionary tale in the process of trying to administer the COVID-19 vaccine across the country … Tom Brady has played with more than 200 different teammates during his 10 trips to the Super Bowl … People are planning on spending nearly $3 billion this Valentine’s Day … We’re not even out of the woods for this pandemic, and Bill Gates is saying the next one could be 10 times worse … McDonald’s spicy nuggets are back … How to rescue a wet smartphone … Amanda Gorman will recite more of her work during Sunday’s Super Bowl.
Riddles to help you wake up
Music Monday
The Daily Digest is sponsored by Prodigal. Prodigal is bringing the power of AI and machine learning to lenders, creditors and collection agencies. Prodigal’s world class speech recognition software, monitors every call for compliance and collector performance with its AI trained for optimal accuracy and actionable results. Prodigal unlocks hidden value in a collection contact centre’s vast corpus of unstructured audio data by making it searchable and enabling them to improve compliance, increase operational efficiency and win new clients.
MOTION TO COMPEL ARBITRATION IN FDCPA CLASS ACTION DENIED OVER LACK OF PROOF THAT PLAINTIFF SIGNED AGREEMENT
- A District Court judge in Illinois has denied a defendant’s motion to compel arbitration in a Fair Debt Collection Practices Act class action because it did not prove that the plaintiff actually agreed to the terms and conditions when he signed up for a cell phone contract.
CFPB UPDATES LIST OF CONSUMER REPORTING COMPANIES
- The Consumer Financial Protection Bureau on Friday updated its list of consumer reporting companies that provide information about credit reports, employee background checks, tenant screening, gaming, and more.
CHANGES TO DEBT COLLECTION RULE CITED BY ADVOCATES AS PRIORITY UNDER NEW LEADERSHIP AT CFPB
- Trying to “overturn or rewrite Trump-era rules around debt collection” will be a focus area for the Consumer Financial Protection Bureau, according to a published report, which cited comments from a pair of consumer advocates as evidence. The comments were part of a broader report aimed at spotlighting the priority focus areas for the CFPB under President Joe Biden that was published over the weekend.
GUEST POST: HOW TO COMPLIANTLY ADD TEXT MESSAGING TO YOUR BUSINESS TOOLS
- Text messaging is the most widely utilized form of communication, with over 23 billion text messages sent daily worldwide. Consumers prefer to handle personal and business matters from the convenience of their smartphones. If your business is not currently using text messaging to communicate with your clients, you are missing out on the most popular, efficient, cost-effective communication tool available. This post was written by Amanda Payton, vice president at Solutions by Text.
READ EXPERT PERSPECTIVES ON TRENDING COMPLIANCE TOPICS
- Click here to read this week’s Compliance Digest. You’ll get insights and opinions from eight different compliance experts — June Coleman, Rick Perr, Joann Needleman, Stefanie Jackman, Chantel Wonder, Manny Newburger, Caren Enloe, and Carlos Ortiz — discussing the impact of recent court cases and legislative updates. You’re not going to get that kind of varied perspective anywhere else. The Compliance Digest is sponsored by The Bedard Law Group.
WORTH NOTING: A cautionary tale in the process of trying to administer the COVID-19 vaccine across the country … Tom Brady has played with more than 200 different teammates during his 10 trips to the Super Bowl … People are planning on spending nearly $3 billion this Valentine’s Day … We’re not even out of the woods for this pandemic, and Bill Gates is saying the next one could be 10 times worse … McDonald’s spicy nuggets are back … How to rescue a wet smartphone … Amanda Gorman will recite more of her work during Sunday’s Super Bowl.
Riddles to help you wake up
Music Monday
The Daily Digest is sponsored by Prodigal. Prodigal is bringing the power of AI and machine learning to lenders, creditors and collection agencies. Prodigal’s world class speech recognition software, monitors every call for compliance and collector performance with its AI trained for optimal accuracy and actionable results. Prodigal unlocks hidden value in a collection contact centre’s vast corpus of unstructured audio data by making it searchable and enabling them to improve compliance, increase operational efficiency and win new clients.
