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Daily Digest – April 1. Welcome to a Very Special Edition of The Daily Digest

mikegibb by mikegibb
April 1, 2022
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COLLECTOR SUED FOR USING WRONG SCISSORS ICON, TIME ZONE NOTATION, BULLET POINT SHAPE IN MVN

  • It probably took a little while longer than everyone expected, but a class-action lawsuit has been filed against a collection agency for violating the Fair Debt Collection Practices Act because the Model Validation Notice it sent had the wrong scissors icon on it, among other issues.

APPLE ENTERS COLLECTION MARKET; WILL LOCK IPHONES UNTIL DEBTS ARE PAID

  • As part of its full-court push into fintech and financial services, Apple announced yesterday the creation of a new service that will lock the iPhones of individuals with unpaid debts and only allow them to be unlocked after a payment has been made. The new service coincides with published reports indicating that the technology giant is building its own payment processing and technology platform.

AGENCY LETTING CONSUMERS WORK OFF DEBTS BY MAKING COLLECTION CALLS

  • Looking to solve the problem of not having enough collectors while also trying to help consumers pay off their debts, one collection agency is getting creative, allowing consumers — after receiving some training — to make collection calls as a means of working off their debts.

JUDGE GRANTS MSJ FOR PLAINTIFF IN FDCPA CASE OVER COLLECTORS WORKING REMOTELY

  • A District Court judge yesterday granted a plaintiff’s motion for summary judgment, ruling that a collection agency that allowed collectors and other staff to work remotely violated the Fair Debt Collection Practices Act and ordered the agency to bring all employees back to the office. The case is expected to spawn other lawsuits across the country against collection agencies that have allowed and continue to allow employees to work remotely.

WORTH NOTING: Disney is reportedly making a live-action “Toy Story” movie … It was only a matter of time before Ryan Reynolds was going to insert himself into the line-up of the soccer team he owns … Video doorbells allow for a nationwide game of ding-dong-ditch … I am all for pineapple being banned on pizza and a diffuser that makes your house smell like a Subway franchise … One sheriff in Arizona is taking to the skies in a big way to fight crime … There will be Dittos everywhere you look today … That is one hump (or two) for a police department to reduce its carbon footprint … A list of ideas of you want to prank your friends and family.

Good luck cleaning that off

Funny Friday

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

Related

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Judge Grants MSJ For Plaintiff in FDCPA Case Over Collectors Working Remotely

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