GETTING TO KNOW KENNETH WILLAMS OF CONN’S HOME PLUS
- Kenneth Williams has spent the better part of four decades in collections — from the creditor side of the transaction. He’s been in the business so long that he got his start at a department store where my mom bought me an electric typewriter for my eighth grade graduation. From his answers, it’s easy to see why a career as a comedian is always something Kenneth can fall back on. Read on to learn more about him, what it takes to get him going in the morning, and why he’s a firm believer in TCB.
- More details here.
- This series is sponsored by Applied Innovation
JUDGE GRANTS MSJ FOR DEFENDANT IN FDCPA CASE OVER DEBT THAT WAS SOLD
- A debt that is sold to a third party can be confusing for a consumer, but confusion is not grounds for standing to sue under the Fair Debt Collection Practices Act, and bad lawyer jokes aside, using legal terms does not constitute the use of obscene or profane language, a District Court judge in Pennsylvania has ruled, granting a defendant’s motion for summary judgment.
- More details here.
CONSUMERS’ FINANCIAL WELL-BEING ON THE DECLINE: CFPB
- The overall financial well-being of consumers is back to its pre-pandemic levels, which is not necessarily a good thing, according to data released yesterday by the Consumer Financial Protection Bureau, with a noticeable decline in financial health for Hispanics and individuals under 40.
- More details here.
REPORT CALLS OUT ED. DEPT. FOR CONTINUING GARNISHMENTS DURING COVID-19 MORATORIUM
- The Department of Education continued to garnish wages of individuals with defaulted student loans long after a moratorium on collections was put in place in March 2020 at the onset of the COVID-19 pandemic, according to a report released by a student loan advocacy group.
- More details here.
WORTH NOTING: The life expectancy of someone living in the United States is at its lowest point in two decades … Last-minute gift ideas for the holidays … What people are saying about their personal financial situations heading into 2023 … How to compete for talent if you’re requiring employees to come into the office to work … The 23 states where minimum wage is going up in 2023 … Here are 11 people the Internet fell in love with during 2022 … At what age should kids get their first cell phone? … The most popular Christmas dishes around the world.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
