GETTING TO KNOW MARC CARTER OF CBC
- The fact that Marc Carter is willing to play “two truths and a lie” in sharing information about himself may tell you everything you need to know about the industry veteran who has spent nearly five decades in collections. His longevity in the ARM industry is likely a testament to the best advice he ever received and shared. Read on to learn more about Marc, why he finds mornings to be more productive, and what two things you may never want to mix together.
- More details here.
INSURANCE COMPANY FILED SUIT TO BLOCK COVERAGE OF COLLECTOR’S DATA BREACH
- An insurance company has filed a lawsuit in federal court seeking a declaratory judgment that it does not have to cover a collection agency in connection with a class-action lawsuit that was filed after the agency suffered a data breach, because the policy excluded damages arising out of the disclosure of a consumer’s personal or confidential information, among other reasons.
- More details here.
JUDGE DISMISSES FDCPA SUIT FOR LACK OF STANDING, BUT GIVES PLAINTIFF CHANCE TO FILE NEW COMPLAINT
- A District Court judge has partially granted a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act case and dismissed the complaint because the plaintiff lacked standing to sue, but gave the plaintiff — who raised new issues of why he has standing at the wrong time — an opportunity to file an amended complaint to cure those deficiencies. An interesting wrinkle is that the judge initially ruled the plaintiff had standing to sue even though she denied class certification, but subsequent rulings on standing led the judge to reconsider her position.
- More details here.
STUDENT LOAN BORROWERS WILL STRUGGLE TO PAY DEBTS ONCE MORATORIUM ENDS: CFPB
- The Consumer Financial Protection Bureau has published an update on the impact that the end of the payment moratorium is going to have on individuals with student loans, adding more fuel to the fire that a large number of borrowers will struggle and quickly find themselves in financial trouble once the freeze ends.
- More details here.
SAMEDAY AUTO FINANCE PARTNERS WITH SKITA.AI TO AUTOMATE COLLECTION CALLS AND ENHANCE CUSTOMER EXPERIENCE
- Skit.ai, the leading Conversational Voice AI solution in the Account Receivable Management (ARM) industry, has announced a strategic partnership with SameDay Auto Finance, LLC., a Texas-based company that provides simple, quality service for their dealers and helps customers with auto finance needs. This collaboration has enabled them to modernize their collection processes by deploying Skit.ai’s Augmented Voice Intelligence Platform, which has accelerated their revenue recovery efforts.
- More details here.
WORTH NOTHING: Is this a morgue manager’s equivalent of stealing pens from the office? … What being the host of “Wheel of Fortune” does for your net worth … How to be a role model instead of just being a boss … The Quarter Pounder with Cheese is getting spicier for a limited time only … How to feel wealthy without being rich, according to new research … How Google is using artificial intelligence to change the way you shop … The two biggest misconceptions about being rich, according to Barbara Corcoran … Start digging through your kitchen — your ketchup packets may be collector’s items.
Top 10 Thursday, part I
Top 10 Thursday, part II
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