Getting to Know Connie Matrisch of Pro Com Services of Illinois
- If Connie Matrisch had listened to her boss instead of herself, who knows where she would be today. She likely wouldn’t be the owner of her own collection agency, which she has now owned for nearly two decades. It is that kind of ambition that has set her apart and made her one of the most respected members of the ARM industry. Read on to learn more about Connie, the things she likes to do with her grandchildren, and why she likes getting to the office an hour or two before you every morning.
- More details here
New Video Series: Legends of the ARM Industry — Gary Williams
- One of the jokes about the accounts receivable management industry is that it’s the world’s second-oldest profession. There is a kernel of truth in that statement, though, because as long as people have been buying, selling, and trading with each other, there have been people who have not paid their debts. One of the greatest assets this industry has is the experience of those who have been collecting debts for longer than a lot of the people in this industry have been alive. Those elder statesmen and women have been through the ups and downs, they helped grow the industry to what it is today, and we can all learn from their wisdom.
- More details here.
- This series is sponsored by Applied Innovation
Second Circuit Affirms Dismissal of FDCPA Suit Over Response to Unprompted Email
- The Court of Appeals for the Second Circuit has affirmed a lower court’s ruling in favor of a defendant that was sued for violating the Fair Debt Collection Practices Act because the response to an email from the plaintiff did not constitute an initial communication under the statute.
- More details here.
CFPB Fines Online Lender $15M For Violating Consent Order, ‘Widespread’ Illegal Activity
- The Consumer Financial Protection Bureau yesterday fined Enova, an online lender $15 million for violating an earlier consent order and engaging in “widespread” illegal conduct, but also added a new wrinkle to its penalty — requiring the company to couple executive compensation to the company’s compliance with consumer protection laws and banning it from offering certain consumer loans.
- More details here.
WORTH NOTING: If you are traveling with little kids, here are some gear ideas to help make the trip less stressful … Tips and a recipe if you are looking for ideas on how to cook your Thanksgiving turkey and gravy that is to die for … How you can get paid to watch Christmas movies for 25 days … The days of free returns are nearly over … Experts predict when we will see a recession now that inflation is slowing … The number of times the average American says “thank you” in a year may surprise you … Two relationship tests that all couples should pass with flying colors … Why does a house need 15 bathrooms?
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
