Judge Grants MSJ for Defendant in FDCPA Case Over Refusal to Speak to Represented Plaintiff
- Attorney representation can be a complicated situation for collection operations and even “taking the high road” can lead to a lawsuit, but a District Court judge in Washington has granted a defendant’s motion for summary judgment after it was accused of violating the Fair Debt Collection Practices Act because its representative refused to speak with the plaintiff in a not cut-and-dried situation.
- More details here
Collection Bills Advancing Through California Legislature
- A number of bills are moving through the state legislature in California, including one that would require commercial collectors to obtain the same licenses as consumer collectors, and one that would create a 12-month look-back period for courts to review funds paid to judgment creditors which could create chaos with respect to the order in which judgments are paid out.
- More details here
Debit Cards Dominate Digital Wallets as Consumers Prioritize Spending Discipline
- As consumers increasingly turn to digital wallets for transactions, understanding the underlying payment methods they prefer is crucial for businesses, especially those in the credit and collection industry. Recent trends indicate a significant shift toward using debit cards within digital wallets, signaling a preference for financial discipline and immediate access to funds.
- More details here
22 Companies Seeking Collection Talent
- Nearly two dozen companies across the credit and collection industry are looking to fill job vacancies, from entry level collectors to managers of a number of different departments. Whether you are looking for your next career stop or looking for leverage to get a raise or a few more vacation days each year, it’s worth checking out the job listings summary to see what’s going on in that part of the industry.
- More details here
WORTH NOTING: The summer of 2024 doesn’t have one top song; it has two … A list of 16 things never to say to someone suffering from diseases like Alzheimer’s or dementia … Five of the top 10 least affordable cities to raise kids these days are in California … How much more employers are going to have to pay to offer employees health insurance in 2025 … The average American knows if they are in for a bad day by 8:36am … Another judge has blocked the Federal Trade Commission’s noncompete rule from going into effect … Yelp has released a ranking of the top 100 pizza spots in the Midwest and Chicago isn’t at the top of the list … Maybe I’m covering the wrong topics in my webinars.
Wisdom Wednesday, part I
Wisdom Wednesday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.




