Another Judge Grants MTD in FDCPA Case Over Convenient Channel of Communication
- A District Court judge in Oklahoma has granted a defendant’s motion to dismiss after it was sued for violating the Fair Debt Collection Practices Act because it responded to a certified letter from the plaintiff that email was the only way to conveniently contact her by sending another letter to the plaintiff via traditional mail.
- More details here
Appeals Court Vacates Ruling in Collections, Credit Reporting Case
- The Court of Appeals for the Second Circuit has vacated a lower court’s ruling in a case where the defendant was accused of harassing the plaintiff by sending a disputed termination fee to collections and reporting the debt to the credit reporting agencies. The lower court had granted a motion to compel arbitration that was filed by the defendant, but because the plaintiff never actually alleged that a federal law was broken, the lower court had no jurisdiction to issue a ruling, the Appeals Court determined.
- More details here
Text Messaging: The Next Frontier in Consumer Engagement for Financial Institutions
- As financial institutions continue to seek effective ways to communicate with consumers, text messaging (SMS) is emerging as a powerful tool to boost engagement, according to a published report. Offering significantly higher open and response rates than traditional channels like email, SMS provides a direct line to consumers — allowing companies to deliver time-sensitive, personalized information instantly.
- More details here
20 Companies Seeking Collection Talent
- Looking for your next step up the corporate ladder? Wondering how much people are getting paid across the country? Looking for ideas to make your next job ad stand out? Check out the weekly job listings summary to get all of that and more!
- More details here
WORTH NOTING: If you are looking for the secret to keeping good workers around, pay them compliments … A new AI-powered app is offering personalized allergy forecasts for people … There is a lot at stake with that first cup of coffee in the morning … Ranking the best and worst states for tipping … A self-made millionaire shares the frugal habits that he will never quit using … The teenager with the world’s largest hands and feet has a great message to share … How one man used AI to build an app that haggles with hotels … Talk about being between a rock and a hard place.
Wisdom Wednesday, part I
Wisdom Wednesday, part II
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