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Home Daily Digest

Daily Digest – September 30. Judge Denies Class Certification Motion in FDCPA Case Over Second Validation Notice; AI in Communications: FCC’s Rosenworcel Advocates for Transparency

mikegibb by mikegibb
September 30, 2024
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Judge Denies Class Certification Motion in FDCPA Case Over Second Validation Notice

  • A District Court judge in Illinois has denied a plaintiff’s amended motion to certify a class in a Fair Debt Collection Practices Act case, ruling the plaintiff did not adequately follow instructions from the Seventh Circuit Court of Appeals in defining the limits of who could be included in the class.
  • More details here

AI in Communications: FCC’s Rosenworcel Advocates for Transparency

  • FCC Chairwoman Jessica Rosenworcel recently addressed the Berkeley Law AI Institute, highlighting the agency’s efforts to regulate AI in communications and political advertising. Her remarks signal potential changes that could impact how her agency regulates AI-powered technologies for customer outreach and marketing.
  • More details here

Where Consumers Turn for Financial Advice

  • While it may seem like consumers these days are getting all of their financial advice from TikTok, that it not necessarily the case. But, as economic challenges mount, consumers are increasingly seeking financial advice from various sources, according to a published report. Many are turning to both traditional financial institutions and newer, technology-driven solutions like AI and social media.
  • More details here

Compliance Digest – September 30

  • The only place you get insights from industry professionals about the cases and legal issues that could impact how you collect is the Compliance Digest. This week, check out what Chuck Dodge, Rick Perr, Caren Enloe, and Lori Quinn have to share.
  • More details here
  • This series is sponsored by Bedard Law Group

WORTH NOTING: The best Halloween decorations for those who like to spook up their yards … Eight skills to help you reduce anxiety and boost your mood … How a famous Miami restaurant makes its famous Cuban sandwiches … Prince fans should be jumping at this opportunity … The surprising side effect of being transparent about salaries … Tips to help teach your kids about finances … The pros and cons of electrolytes … The grace period for not making student loan payments ends today.

Music Monday, part I

Music Monday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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