Suit Seeks $6k for Not Honoring Cease Request
- What is the going rate that a consumer thinks she is entitled to if a collection operation communicates after receiving a cease communication request? In the state of Washington, at least, the going rate for a demand is $6,000, according to a lawsuit filed last month.
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- This series is sponsored by WebRecon
CFPB Continues Aggressive Enforcement Trend With Two New Lawsuits
- The Consumer Financial Protection Bureau yesterday announced it had filed two lawsuits — against Rocket Homes and Walmart — accusing one of of an alleged kickback scheme and the other of forcing employees to open costly products in order to get paid. The suits underscore the Bureau’s intensified focus on protecting consumers from anti-competitive practices and deceptive behaviors.
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Zillennials Reshaping Payment Trends: Report
- Zillennials, individuals born between 1991 and 1999, are influencing payment preferences as their spending power grows. This tech-savvy generation favors digital wallets, eschews cash, and is cautious with credit cards. For professionals in the credit and collection industry, understanding these preferences is critical to meeting consumers where they are.
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The FCC Under Brendan Carr: What to Expect
- The Wall Street Journal offers an insightful profile of Brendan Carr, the newly appointed chair of the Federal Communications Commission in the Trump administration, who is shaping up to be a pivotal figure in telecom regulation. His agenda combines deregulation, an activist stance on conservative censorship, and policies favoring rapid technological deployment, including initiatives that could impact communication channels central to collection efforts, according to the report.
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WORTH NOTING: A keyboard that costs as much, and more, than some computers … Tips to help you get better rest during the holiday season … The top mistakes that may expose your financial information to cybercriminals … The best new apps of 2024 … Macaulay Culkin came very close to owning the home he helped make famous … Be wary when using tools like ChatGPT for Internet searches … Why the “Great Resignation” became the “Great Stay” for employees … A look at some elaborate holiday light displays.
Trailer Tuesday, part I
Trailer Tuesday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
