Getting to Know Charity Hop of Meduit
- Charity Hop thought she could live without working in the collection industry, but she missed it so much. We are glad she decided to come back and stay, even though she daydreams about one day owning her own restaurant with her husband. One thing they will likely argue about is the color scheme — he’ll want Honolulu blue and silver (Go Lions!) while she’ll try to get green and gold. Read on to learn more about Charity, why her best advice is easier said then done, and why she loves working in compliance.
- More details here
McKernan: CFPB ‘Suffers from a Crisis of Legitimacy’
- For those who think the Consumer Financial Protection Bureau’s pendulum has swung too far in one direction, the song being sung by Jonathan McKernan during his prepared remarks before the Senate Banking Committee today at his nomination hearing to be the Bureau’s next director will feel like listening to a greatest hits anthology. McKernan will say that the Bureau has “pushed beyond the limits of its statutory authority,” “seized opportunities to expand its jurisdiction and power,” “offended our basis notions of fairness,” and that it “suffers from a crisis of legitimacy.”
- More details here
Judge Grants MSJ for Defendant in FDCPA Case Over Whether Plaintiff Disputed Debt
- A District Court judge in Maryland has granted a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act case that centers over the language used by the plaintiff and whether it constituted a dispute of the debt or not.
- More details here
Paycheck Pinch: How Even Six-Figure Earners Are Feeling the Squeeze
- A new report from community finance platform SoLo reveals that living paycheck to paycheck is no longer confined to lower-wage earners. Despite earning respectable salaries — some well into six figures — many middle-class Americans find themselves short of ready cash to handle unplanned expenses. SoLo surveyed 2,000 adults and found that one in seven cash-poor Americans earns more than $75,000 a year.
- More details here
WORTH NOTING: How far would you go to avoid paying baggage fees on a flight? … Looking back on the best films of Gene Hackman (Lex Luther or Norman Dale, in my opinion), who died overnight … It’s not just egg prices that are rising in the grocery store these days … Science weighs in on why unexpected pain hurts more … Why your colleagues are crucial to your job advancement opportunities … The worst Best Picture Oscar winners of all time … ChatGPT has made artificial intelligence jobs the fastest-growing category in the country … Was it snacks that led dogs to domesticate themselves?
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.



