Getting to Know Brent Adair of State Collection Service
- If you are looking for Brent Adair, the best place not to look is in his comfort zone. Having found his niche working in client services, Brent still craves working to be the best version of himself. Read on to learn more about Brent, the book he loves to read over and over again, and the rabbit hole he thinks we should all go down from time to time.
- More details here
- This series is sponsored by TEC Services Group
Washington AG Sues Agency for Not Including Required Disclosure in Letters
- The Washington State Attorney General’s office has filed a lawsuit against a collection agency, accusing it of failing to comply with state law by not disclosing consumers’ rights regarding medical debt information. The lawsuit claims that the collection agency sent more than 400,000 collection notices to Washington residents without the necessary disclosures, a violation of the state’s Collection Agency Act.
- More details here
Judge Dismisses Third-Party Complaint Filed by Collection Law Firm
- A District Court judge in New Jersey has granted a defendant’s motion to dismiss a third-party complaint filed against it by a collection law firm over issues with a wage garnishment. The decision, handed down by District Judge Susan D. Wigenton, dismissed claims made by the law firm against the Office of the Mercer County Sheriff (OMCS), which was accused of mishandling a wage garnishment related to a debt collection case.
- More details here
CFPB Roundup
- The news and developments surrounding the Consumer Financial Protection Bureau continue to drop at a pace that is difficult to keep up with. Here is a roundup of what’s been going on in the past couple of days, including information about the nomination of Jonathan McKernan to be the new director, Congress working to overturn two CFPB rules, and how the public views the CFPB’s mission.
- More details here
WORTH NOTING: With Spring and Summer around the corner, here are the best smokeless fire pits … The do’s and don’ts of writing a good resume … Why Daylight Savings Time makes no sense … Are we heading for an “economic heart attack“? … Looking at five possible scenarios for President Trump’s commitment to taking over Greenland … Business owners are skittish about hiring more workers … Ranking more than two dozen popular energy drinks … The dream school of high school students this year isn’t Harvard.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.




