Getting to Know Dave Avellis of Rogues12 Consulting
- Maybe being in the credit and collection industry for more than four decades has jaded Dave Avellis a little bit, but that hasn’t stopped him from establishing himself as a leader and mentor. In fact, maybe it’s helped shape his advice and guidance and made him a better leader. It’s ok to take, but never take more than you give … advice he lives by to this day. Read on to learn more about Dave, his love of classic rock, and how he finds peace among the chaos.
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- This series is sponsored by TEC Services Group
New York Legislature Passes Consumer Protection Bill to Prohibit ‘Unfair’ and ‘Abusive’ Practices
- The New York State Legislature has passed the FAIR Business Practices Act, marking the first major update to the state’s consumer protection law (General Business Law 349) in 45 years. The bill was sponsored by Senator Leroy Comrie and Assemblymember Micah Lasher and championed by Attorney General Letitia James.
- More details here
Judge Remands Credit Reporting Case Back to State Court
- The Fair Credit Reporting Act preempts some state law claims, but a Magistrate Judge in Tennessee has granted a plaintiff’s motion to remand a case alleging violations of the Tennessee Consumer Protection Act over reporting false and inaccurate information to a credit reporting agency back to state court where it was originally filed. The judge did deny a motion from the plaintiff for attorney’s fees and costs related to the defendant removing the case to federal court.
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Consumer Outlook Grows More Uncertain; But Younger Generations Stay Optimistic
- A growing number of consumers are feeling pessimistic about their financial futures, even as a majority remain optimistic overall. According to TransUnion’s Q2 2025 Consumer Pulse study, 27% of consumers said they were pessimistic about their household finances over the next 12 months, which represents the highest figure recorded since tracking began in 2021. That’s up from 21% just six months ago. Yet, optimism is holding steady at 55%, matching last year’s levels. Gen Z (67%) and Millennials (64%) continue to lead the way in financial confidence.
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Optio Solutions Adds Two Sales VPs
- Optio Solutions is pleased to announce the addition of Michael Krupinski and Ian Ferguson as Vice Presidents of Sales, further strengthening our executive team as we continue to grow our national presence in accounts receivable management.
- More details here
WORTH NOTING: Employee productivity peaks on Monday at 11am and is at its lowest on Friday afternoons, according to new research … How Juneteenth helped shape American cuisine … You may be able to blame your DNA for not losing weight, according to a new study … A breakfast bill for a family of five at Disneyland is going viral for its outrageousness … For the first time ever, streaming has surpassed broadcast and cable viewing … Use of AI by white collar workers continues to explode … You may believe that you would disobey an order that goes against your morals, but you would most likely be wrong … Tiny behaviors that will make you the calmest person in the room.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
