Judge Denies MTD FDCPA Claim Over Disputed Debt Reporting
- Timing is everything. Reporting the results of a dispute investigation to a consumer and sending an update to the credit reporting agencies on the same day rendered it impossible for a plaintiff to continue her dispute of a debt, a District Court judge in Illinois has ruled, denying a motion to dismiss claims it violated the Fair Debt Collection Practices Act.
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Inbox Health Raises Another $20M to Expand AI-Driven Patient Billing Platform
- Inbox Health, a patient billing and communications platform, announced it has raised $20 million in growth equity, bringing its total funding to $55 million. The round was led by Ten Coves Capital, with participation from CT Innovations, Commerce Ventures, Fairview Capital, I2BF, Healthy Ventures, and Vertical Venture Partners.
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Wash. Appeals Court Upholds Ruling Vacating Default Judgment Against Collector
- A Washington Appeals Court has affirmed a ruling in favor of a collection operation over a default judgment that a consumer had obtained, agreeing that the lower court did not abuse its discretion by vacating the judgment at the defendant’s request.
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33 Companies Seeking Collection Talent
- What I love about the weekly job listings summary is that it has something for everyone. People looking for a job? Check. People looking to see if they know someone is hiring. Check. People looking for ideas about how to attract talent to their company. Check. People looking for leverage for a raise? Check. Check out this week’s summary for nearly three dozen opportunities of all shapes and sizes.
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WORTH NOTING: The chief information officer of Ally discusses the rollout of the company’s AI platform … Google has launched technology that will allow AI-driven agents to actually make payments for goods and services … Opportunities for how to resolve disputes with customers faster … A lot of people are using Buy Now, Pay Later products, and a good chunk of them are missing payments … The essentials that a beauty expert always takes with her on vacation … A breakdown of the pros and cons of online medicine and telehealth visits … If you think your team is crushing it, you might be in for a surprise … In honor of Robert Redford, ranking the 10 best baseball movies of all time.
Wisdom Wednesday, part I
Wisdom Wednesday, part II
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