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Home Daily Digest

Daily Digest – September 17. Judge Denies MTD FDCPA Claim Over Disputed Debt Reporting; Inbox Health Raises Another $20M to Expand AI-Driven Patient Billing Platform

mikegibb by mikegibb
September 17, 2025
in Daily Digest
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Judge Denies MTD FDCPA Claim Over Disputed Debt Reporting

  • Timing is everything. Reporting the results of a dispute investigation to a consumer and sending an update to the credit reporting agencies on the same day rendered it impossible for a plaintiff to continue her dispute of a debt, a District Court judge in Illinois has ruled, denying a motion to dismiss claims it violated the Fair Debt Collection Practices Act.
  • More details here

Inbox Health Raises Another $20M to Expand AI-Driven Patient Billing Platform

  • Inbox Health, a patient billing and communications platform, announced it has raised $20 million in growth equity, bringing its total funding to $55 million. The round was led by Ten Coves Capital, with participation from CT Innovations, Commerce Ventures, Fairview Capital, I2BF, Healthy Ventures, and Vertical Venture Partners.
  • More details here

Wash. Appeals Court Upholds Ruling Vacating Default Judgment Against Collector

  • A Washington Appeals Court has affirmed a ruling in favor of a collection operation over a default judgment that a consumer had obtained, agreeing that the lower court did not abuse its discretion by vacating the judgment at the defendant’s request.
  • More details here

33 Companies Seeking Collection Talent

  • What I love about the weekly job listings summary is that it has something for everyone. People looking for a job? Check. People looking to see if they know someone is hiring. Check. People looking for ideas about how to attract talent to their company. Check. People looking for leverage for a raise? Check. Check out this week’s summary for nearly three dozen opportunities of all shapes and sizes.
  • More details here

WORTH NOTING: The chief information officer of Ally discusses the rollout of the company’s AI platform … Google has launched technology that will allow AI-driven agents to actually make payments for goods and services … Opportunities for how to resolve disputes with customers faster … A lot of people are using Buy Now, Pay Later products, and a good chunk of them are missing payments … The essentials that a beauty expert always takes with her on vacation … A breakdown of the pros and cons of online medicine and telehealth visits … If you think your team is crushing it, you might be in for a surprise … In honor of Robert Redford, ranking the 10 best baseball movies of all time.

Wisdom Wednesday, part I

Wisdom Wednesday, part II

The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.

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