Getting to Know Frank Tirre of Cedar Financial
- For every new collector Frank Tirre trains, he feels like a proud father, doing everything he can to help them succeed. He wants them to be the best and help them provide for their families. It is that dedication to helping others and giving training everything he has that has propelled him to a career in an industry he was never sure he was going to like. Read on to learn more about Frank, why he loves seeing Dodger blue on the road, and the person he would like to travel the world with if he had the chance.
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- This series is sponsored by TEC Services Group
Court Rejects Bona Fide Error Defense in FDCPA Case
- A District Court judge in Florida has granted a plaintiff’s motion for partial summary judgment in a Fair Debt Collection Practices Act case after the defendant filed a collection lawsuit in the wrong jurisdiction, ruling that a violation of the statute’s venue provision occurs when the suit is filed, not when the plaintiff is served, and that the defendant was not entitled to the FDCPA’s bona fide error defense because it did not follow its own procedures.
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Vought: CFPB To Close in ‘Two or Three’ Months
- Russell Vought, the Director of the Office of Management and Budget and the Acting Director of the Consumer Financial Protection Bureau announced yesterday during an appearance on “The Charlie Kirk Show” that the CFPB will be closed “within the next two to three months,” claiming the agency “is not protecting consumers” and instead weaponizes financial law against small lenders. He pointed to what he called the CFPB’s “DNA of Elizabeth Warren” as evidence of partisan overreach.
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Lawmakers Warn of ‘Student Loan Default Cliff’ That Could Threaten Broader Economy
- A coalition of more than 70 Congressional Democrats, led by Rep. Ayanna Pressley [D-Mass.] and Sen. Elizabeth Warren [D-Mass.], is urging the Trump administration to take immediate action to address what they call a “student loan default cliff” that could push millions of borrowers into financial ruin and ripple across the economy. Their letter, sent to Education Secretary Linda McMahon, cites record-high delinquency and default rates and blames recent federal policies for deepening the crisis.
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WORTH NOTING: A lot of employees are unhappy about not having more of a say in how their companies are deploying technology resources like AI … Which states are most, and least, affected by the government shutdown … Don’t get me wrong, I loved my TiVo when I had it, but I think it’s time for people to let it go … SoFi is expanding its offices in Utah and hiring more than 400 new employees … The number of senior citizens in America is going to explode over the next 25 years … A list of 65 essential children’s books … The latest coffee craze can make your brew smoother without needing sugar or cream … Lessons from disruptive innovators who changed the world.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.



