Getting to Know Kristi Loyer of Wilber Group
- There are people who hate the grind, and then there are people like Kristi Loyer who excel in it. Digging deep and finding that internal motivation to keep your head down, stay focused, and get stuff done. She uses her commute to and from work to set herself up, and makes the most of each day. Read on to learn more about Kristi, why you should reach out to her when your kid asks for help with math homework, and how connecting with people is her superpower.
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- This series is sponsored by TEC Services Group
Court: Using Registered Alternate Business Name Does Not Violate FDCPA
- In a case that was defended by Rick Perr at Kaufman Dolowich, a state court judge in New Jersey has granted a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act case after the defendant was accused of being deceptive by using an abbreviation for its registered alternative business name in voicemails left with the plaintiff.
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Senators Press BNPL Industry for Data as Concerns Grow Over Consumer Debt Stress
- Seven leading Buy Now Pay Later companies are facing new scrutiny from Senate Democrats who have requested detailed information not only on loan origination and usage but also on collection activities, delinquency trends, and repayment behavior. The letters were sent to Affirm, Afterpay, Klarna, PayPal, Sezzle, Zip, and Splitit, highlighting growing concern about consumers’ ability to repay these rapidly expanding forms of credit.
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More Denials, Bigger Dollar Amounts: New Report Highlights Revenue Cycle Pressure Points for Providers
- Many consumers are already confused by medical billing, insurance rules, and claim decisions. New industry data suggests providers are feeling just as much strain. A new vendor analysis released this week shows that hospitals and physician groups are facing significantly higher denial amounts, more payer audits, and growing administrative pressure tied to coding, medical necessity, and missing information.
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Trump Administration Uses Procedural Nomination to Keep Vought in Place at CFPB
- The White House has nominated Stuart Levenbach to serve as director of the Consumer Financial Protection Bureau, a move that CFPB officials and industry observers widely view as a procedural maneuver designed to extend acting director Russ Vought’s tenure while the administration continues efforts to wind down the agency.
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WORTH NOTING: a new report looks at what is driving the increase in health insurance premiums … A vast majority of Americans haven’t been able to add anything to their emergency savings this year, according to a new report … A look at the best places to shop on Black Friday … Teens are turning to AI chatbots for mental health support, but that can be very dangerous, according to new research … One in three consumers are expected to slip into debt this holiday season … Creative solutions to help cut down on household waste … Ten ways to gracefully change the subject during a conversation … A look at people who drink coffee in the morning.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
