Suit Accuses Creditor of Making 150 Calls After Consent Revoked
- A creditor is facing claims it violated the Rosenthal Fair Debt Collection Practices Act and the Telephone Consumer Protection Act because it continued to contact the plaintiff after he had revoked consent to be contacted on his cell phone. The creditor is accused of making more than 150 calls to the plaintiff after the plaintiff revoked consent on three separate occasions.
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2025 in Review: Summing Up The Year in One Word
- Ask a group of people to sum something up in one word and it paints an interesting picture. The words used by a handful of professionals from across the credit and collection industry to describe 2025 paint a picture of hope, of optimism, of an excitement for what the future is going to bring. Check out what has these executives so stoked about what happened in 2025 and what it will mean in 2026.
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USPS Clarifies Postmark Rules as Processing-Based Dating Takes Effect
- The U.S. Postal Service has finalized a rule clarifying how postmarks are applied, confirming that the date shown on a postmark reflects when a piece of mail is first processed at a postal facility, and not when it is dropped in a mailbox or handed over at a post office counter. The clarification, which took effect in late December, comes as the agency continues to modernize and consolidate its mail-processing network.
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Court Faults Furnisher for Reporting Balance After Debt Was Eliminated
- A District Court judge in Indiana has denied a defendant’s motion for summary judgment and partially granted a plaintiff’s summary judgment motion in a Fair Credit Reporting Act case over how a debt was reported after the plaintiff successfully had the debt extinguished via legal proceedings, finding that at least some of the furnisher’s reporting was inaccurate as a matter of law.
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Court Recommends Dismissal of FDCPA Case Over Plaintiff’s Discovery Failures
- A Magistrate Court judge in New York has recommended that a defendant’s motion to dismiss claims it violated the Fair Debt Collection Practices Act be granted, largely based on the behavior and actions of the plaintiff, citing repeated failures to comply with discovery obligations and court orders over the course of the litigation. The recommendation, if adopted by the District Court, would bring an end to a case that has been pending for nearly five years and marked by what the court described as willful noncompliance and dilatory conduct by the plaintiff.
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WORTH NOTING: ChatGPT is one step closer to knowing everything about you … Most consumers are using AI when starting their daily tasks … Changes that are coming for Social Security in 2026 … The new mayor of New York has turned to a familiar face to run the city’s Department of Consumer and Worker Protection … Photos from around the world showing how we ushered in 2026 … What you need to know about the flu variant that is flying across the United States … Why sticking to a New Year’s resolution might seem harder this year … A look back at the brands we lost in 2025.
Funny Friday, part I
Funny Friday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
