Conn. Regulator Fines Collection Agency $100k for Calling Hospital Emergency Line
- The Connecticut Department of Banking has fined a collection operation $100,000 for calling a hospital’s emergency phone line in an attempt to collect on a debt. The enforcement action stems from repeated calls placed to a hospital after staff told the collector that the number was an emergency medical line and asked that the calls stop. The state also found licensing and third-party contact issues tied to the activity, resulting in an order to cease and desist and the maximum civil penalty allowed under state law.
- More details here
Judge Tosses FDCPA Claim Over Commercial Lease, Allows FCRA Do-Over
- A District Court judge in Wisconsin has granted a defendant’s motion to dismiss claims it violated the Fair Credit Reporting Act and the Fair Debt Collection Practices Act by attempting to collect a business debt as a personal debt.
- More details here
Judge Allows FDCPA Claim to Proceed Over Delayed Tradeline Deletion After Settlement
- A District Court judge in Illinois has partially denied a defendant’s motion for summary judgment in a Fair Debt Collection Practices Act case related to a delay in how quickly the defendant deleted a tradeline from the plaintiff’s credit report that resulted from the settlement of an underlying collection lawsuit.
- More details here
Appeals Court Grapples With Fate of CFPB
- Appellate judges in Washington yesterday openly questioned whether the Trump administration can move forward with plans that would effectively hollow out the Consumer Financial Protection Bureau, including laying off up to 90% of its workforce and suspending core functions mandated by Congress. During nearly three hours of oral arguments before the full Court of Appeals for the District of Columbia Circuit, judges pressed government lawyers on whether federal courts have the authority to block mass reductions in force at the CFPB while litigation over the agency’s future plays out. For the credit and collection industry, the case has become a pivotal marker of whether the CFPB will remain a meaningful regulator or be sidelined for years.
- More details here
40 Companies Seeking Collection Talent
- Regardless of whether you are looking to become the new director of operations at a collection operation, or the vendor manager at a fintech, or a human resources generalist at a collector, or the manager of data science at a consumer lending operation, or one of three dozen other jobs listed in this week’s job listing summary, there is something for you.
- More details here
WORTH NOTING: Home prices did not have a good year in 2025 … Jamie Dimon, the CEO of JPMorgan, has a lot of anxiety about the future … Nine questions you should never ask Siri or Alexa … Movie director Steven Soderbergh keeps track of all the media he consumes on a daily basis … “Snow washing” is the Internet’s latest obsession. Does it work? … Takeaways from last night’s State of the Union address … Consumer confidence in the economy is picking up … The states where Americans lie, cheat, and scam the most.
Wisdom Wednesday, part I
Wisdom Wednesday, part II
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