Collector Facing Class Action Over Alleged 7-in-7 Violation
- A collection operation is facing a class-action lawsuit in Florida federal court for allegedly violating the Fair Debt Collection Practices Act and Regulation F by making more than seven calls in a seven-day period.
- More details here
- This series is sponsored by WebRecon
Employees Don’t Quit Jobs, They Quit Managers: Lessons in Leadership
- When companies in the credit and collection industry talk about turnover, the conversation often starts with compensation, workload, or hiring challenges. But during a recent webinar sponsored by Peak Revenue Learning, panelists made the case that retention often rises or falls on something more immediate and more personal: the quality of front-line leadership.
- More details here
Judge Grants MTD in FDCPA Suit Challenging State Court Default Judgment
- A District Court judge in New Hampshire has granted a defendant’s motion to dismiss a Fair Debt Collection Practices Act lawsuit over issues surrounding a default judgment in an underlying collection lawsuit.
- More details here
Judge Rejects FCRA Claim Over Alleged Missing Data
- In a case involving a plaintiff whose name is familiar to many in the industry, a District Court judge in Oklahoma has granted a defendant’s motion to dismiss a Fair Credit Reporting Act case alleging a credit reporting agency did not include complete and accurate information related to the plaintiff’s credit report.
- More details here
New Truecaller Feature Lets Family Members Intervene in Suspected Scam Calls
- A widely used caller identity platform has introduced a new feature that could further change how consumers interact with incoming phone calls, according to a published report.
- More details here
WORTH NOTING: Just how much in home equity the average homeowner lost in 2025 … Microsoft has launched a dedicated AI health chatbot … AI is starting to replace good, old-fashioned online searches … The ‘3-store rule’ that smart grocery shoppers live by … A lot of people believe in “slumberstitions” that help them get a good night’s sleep … Your guide to all the Oscar-nominated movies and where to watch them … Common tax mistakes that might impact the size of your refund … Why your best ideas get ignored during meetings.
Funny Friday, part I
Funny Friday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
