Getting to Know Laura White of Controlytics
- Leave it to Laura White to be the first to note that even the debt collection industry has a debt that should be paid off. It’s that kind of insights that have guided her through a career that started as a debt collector before heading into being a regulator, then the chief risk and compliance officer of one of the industry’s largest companies, before striking out on her own. Read on to learn more about Laura, what she has learned about her friend network since founding her own company, and the genre of music she makes no apologies for rocking out to.
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- This series is sponsored by TEC Services Group
Headwinds Persist, But NCUCA Speakers Offer Insights to Help Credit Unions Succeed
- LAS VEGAS — The economic headwinds are building. Delinquency rates are at their highest point in a decade. Auto loan portfolios are shrinking. Charge-offs are holding — for now — but the conditions for a meaningful deterioration are in place, and it won’t take much for the economy to tip into recession. And yet, the prevailing message from industry leaders gathered at the National Credit Union Collection Alliance conference in Las Vegas this week wasn’t doom. It was something more nuanced, and ultimately more actionable: the collection moment doesn’t have to be the end of the member relationship. With the right mindset, tools, and technology, it can be one of the most important touchpoints a credit union ever has.
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RMAI, ACA Challenge California Licensing Fees as ‘Unlawful Tax’
- RMAI, in conjunction with ACA International and a collection operation based in California this week filed a lawsuit against California’s Department of Financial Protection & Innovation challenging the licensing fees being assessed by the regulator. The case, filed in California state court, seeks to invalidate the fee structure under the state’s Debt Collection Licensing Act, arguing that the assessments imposed on licensed businesses are excessive, unpredictable, and unconstitutional.
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Arbitration Wins Hold Firm as Court Denies Challenge to FDCPA Claims
- Live by the arbitration, die by the arbitration, a state court judge in Delaware has ruled, denying a plaintiff’s motion to overturn a ruling in favor of a defendant that was accused of violating numerous statutes, including the Fair Debt Collection Practices Act, after an arbitrator awarded the defendant the vehicle in question and $24,000 in costs.
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No Inaccuracy, No Claim: Court Dismisses FCRA Case Tied to Missed Payments During Insurance Dispute
- A District Court judge in Texas has granted a defendant credit union’s motion to dismiss charges it violated the Fair Credit Reporting Act over how it furnished information to the credit reporting agencies after an insurance company admitted it failed to make a payment because of a system error.
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WORTH NOTING: The cost of raising a child has increased again, and now tops $300,000 for the first time ever … A handful of lesser-known perks of being a Costco member, and how to take advantage of them … Why creditors need to act now as consumer credit stress begins to spread … A lot of consumers are turning to social media for health information and advice … The American Hospital Association sat down with the CEO of Undue Medical Debt to talk about improving patient financial health … It’s only a couple of years old and already AI burnout is looming over most Americans … A look at the TV shows coming out this Spring that you won’t want to miss … Turns out that gossip isn’t as bad as you think.
Top 10 Thursday, part I
Top 10 Thursday, part II
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