Month: May 2026

In a complete reversal from February, TCPA (-3.1%) litigation ticked down in March, while FDCPA (+17.3%) and FCRA (+18.9%) both ...

General News

Encore Capital: Technology, Digital Engagement Driving Stronger Recoveries

Encore Capital Group reported a sharp increase in first-quarter profit as elevated credit card charge-offs, strong portfolio supply, and operational ...

Compliance

Judge Rejects Claims Against Credit Bureaus and Collector in Dispute Over Vehicle Lease Charges

A District Court judge in New Jersey has dismissed Fair Credit Reporting Act and Fair Debt Collection Practices Act claims ...

Webinar Highlights

Texting to Pay: Getting Consumers to Pay Without Calls or Emails

by Kristine Manjares

https://vimeo.com/1190053723?fl=ip&fe=ec

Compliance

Judge Disqualifies Plaintiff’s Attorney in FDCPA Case Over Conflict of Interest Tied to Prior Defense Work

A District Court judge in Michigan has disqualified an attorney representing a plaintiff in a Fair Debt Collection Practices Act ...

Getting to Know

Getting to Know Tim Woudenberg of Creditors Bureau USA

I am thrilled to announce that the Getting to Know series is sponsored by TEC Services Group. TEC Services Group ...

Webinar Highlights

How to Conduct a Transparency Audit

by Kristine Manjares

https://vimeo.com/1189671443

Daily Digest

Daily Digest – May 6. Treasury Signals Potential Return of Private Collection Agencies for Student Loans; Court Dismisses FCRA Claims Against CRAs in Signature Dispute Case

Treasury Signals Potential Return of Private Collection Agencies for Student Loans A newly released set of agency responses to an ...

General News

43 Companies Seeking Collection Talent

by Kristine Manjares

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs ...

Technology

Gartner: 85% of Service Leaders Expanding Agent Roles in the Age of AI