Collector Sued for Allegedly Disregarding Cease Request
- Writing about complaints is never an attempt at shaming or calling out a defendant. In most cases, this one included, it’s an attempt to show others in the industry what to be on the lookout for, to hopefully prevent someone else from being sued for something similar. This case is about the language that consumers are using to opt out of communications or to request communications be ceased.
- More details here
- This series is sponsored by WebRecon
CRAs Lose Bid to Dismiss AutoPay Inaccuracy Claim
- A District Court judge in California has refused to dismiss a consumer’s Fair Credit Reporting Act lawsuit accusing three credit reporting agencies of inaccurately reporting his final car loan payment as overdue after a lender failed to process an automatic payment that he had authorized and funded on time.
- More details here
Appeals Court Sidesteps Cease-Communication Question, Affirms for Collector
- The Court of Appeals for the Fifth Circuit has affirmed summary judgment in favor of a debt collector in a consumer’s federal Fair Debt Collection Practices Act lawsuit after the consumer failed to brief the only claim that remained alive on appeal.
- More details here
Auto Delinquencies Climb as Subprime Lending Expands: Experian
- Consumers strained by rising vehicle costs are stretching loans longer and falling behind at higher rates, according to Experian’s State of the Automotive Finance Market Report for the first quarter of 2026. The trends point to mounting pressure across the credit and collections pipeline.
- More details here
Patients Caught in Coverage Denials Face Collections Threats, Survey Finds
- One in five privately insured Americans were denied coverage for doctor-recommended care last year, and for a sizable share the fallout was fresh medical debt, according to a Commonwealth Fund survey released yesterday.
- More details here
State Appeals Court Won’t Void Default Judgment
- The Court of Appeals of Indiana has affirmed the denial of a debtor’s motion to set aside a default judgment, holding that a bank’s improper freeze of his account did not make the underlying judgment unenforceable.
- More details here
Senate Banking Dems Move to Lock In a CFPB Funding Floor
- All 11 Democrats on the Senate Banking Committee yesterday announced they were introducing legislation that would set a mandatory funding floor for the Consumer Financial Protection Bureau, a bid to insulate the agency’s budget from the cuts and withholding that have defined its past year.
- More details here
WORTH NOTING: The number of layoffs increased again in May, and for the third straight month, AI was cited as the leading reason … Which hotel chain has the best rewards program? … The number of Americans who are wearing connected health devices continues to grow … Americans are facing a summer of major climate disasters, according to one expert … A playbook for how to save money when shopping at IKEA … The do’s and don’ts of being a plus-one … One question that will change how you use your phone … 12 movies to see this summer.
Funny Friday, part I
Funny Friday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
