Collector Hit With FDCPA Suit Over Suit It Allegedly Never Meant to Try
- Is not showing up for the collection lawsuit you filed against a consumer grounds for a violation of the Fair Debt Collection Practices Act? One consumer in Alabama thinks so.
- More details here
- This series is sponsored by WebRecon
CFPB Deletes 15 Years of Public Records, Including Supervisory Highlights
- The Consumer Financial Protection Bureau has deleted thousands of webpages published before President Trump’s second term, erasing roughly 15 years of agency records that industry professionals have long used to gauge regulatory risk.
- More details here
JPMorgan’s Lockbox Robot Automates Check Processing as Paper Payments Keep Climbing
- J.P. Morgan Payments has deployed what it calls a first-of-its-kind mail automation robot at one of its lockbox sites, applying computer vision and AI models to a corner of receivables operations that has resisted automation for decades. The system, built with robotics firm Ripcord and detailed in a May 27 release, can open envelopes, unfold documents, remove staples, separate pages, and scan correspondence without human hands.
- More details here
Judge Dismisses FCRA Suit Over Late Payments the Consumer Says Weren’t His Fault
- A District Court judge in Arizona has dismissed a consumer’s Fair Credit Reporting Act lawsuit against two credit reporting agencies, ruling that accurately reported late payments do not become inaccurate simply because someone other than the consumer may have caused them.
- More details here
Georgia Appeals Court Affirms Fee Award Against Collection Attorney in anti-SLAPP Case
- The Court of Appeals of Georgia has affirmed an award of attorney fees under the state’s anti-Strategic Lawsuit Against Public Participation statute against a collection attorney who argued that the Fair Debt Collection Practices Act preempted the fees.
- More details here
Warren Leads 60-Plus Lawmakers Pressing Education Department on Record Default Crisis
- A coalition of more than 60 congressional Democrats is demanding that the Department of Education move immediately to slow what they call the largest student loan default and delinquency crisis on record, putting renewed scrutiny on the forced collections and servicer practices that directly affect the credit and collection industry.
- More details here
Law Firm Warns That AI Governance Must Move Beyond the Chatbot
- Squire Patton Boggs is telling compliance professionals and general counsels that the AI policies most companies wrote two years ago are already outdated, and the gap matters for any business that uses automation to touch consumers or their data. In a new advisory on AI deployment, the firm argues that governance has shifted from policing how employees prompt public chatbots to managing AI that is now embedded across SaaS platforms, customer-facing products, HR systems and vendor tools.
- More details here
WORTH NOTING: Eight cars that are surprisingly more reliable than a Toyota Camry … Coupon clipping has hidden benefits that can save you even more money … The most strategically important IT initiatives you can undertake today … Remote work, not AI, may be the reason behind high unemployment among recent college graduates … People may love working from home, but working from home doesn’t love them back, according to new research … How to know whether to greet someone with a hug, handshake, or wave … More Americans are reaching a breaking point when it comes to their finances … Five ways to be the most valuable player on your team.
Trailer Tuesday, part I
Trailer Tuesday, part II
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