Getting to Know Sherrika Newman of Revco Solutions
- Sherrika Newman personifies the dedication, passion, and commitment that is defining the collection operations of today and why this industry’s image is changing, just maybe not as fast as everyone wants. All she wants is to help those around her — new hires, co-workers, clients, and consumers — succeed. Is there anything more important than that? Read on to learn more about Sherrika, why she embraces being a “conspiracy analyst,” and why she is comfortable being uncomfortable.
- More details here
- This series is sponsored by TEC Services Group
Judge Sends Bid to Void Debts Over Licensing Law to Arbitration
- A lawsuit seeking to void a pair of credit card debts on the theory that the debt buyers who acquired them were never licensed under New Jersey’s Consumer Finance Licensing Act has been ordered into arbitration, including the question of whether the contract is even valid.
- More details here
CFPB Overhauls Consumer Complaint System, Citing Abuse and Record Credit Reporting Volume
- The Consumer Financial Protection Bureau yesterday announced a series of changes to its consumer complaint portal, an overhaul that carries direct implications for credit reporting agencies, furnishers and debt collectors who respond to disputes routed through the system.
- More details here
Senate Dems Press Credit Bureaus on Student Loan Reporting Accuracy
- A group of seven Senate Democrats is demanding that the chief executives of the three nationwide credit bureaus explain how they are guarding against student loan reporting errors, putting Fair Credit Reporting Act accuracy obligations back in the spotlight for furnishers and credit reporting companies alike.
- More details here
State Appeals Court Voids Decade-Old Default Judgment Over Faulty Service
- A Florida appeals court has reversed a default judgment a debt buyer won nearly a decade ago, ruling the judgment was void because the defendant was never properly served under the state’s substitute-service law.
- More details here
Banks Ramp Up Cyber Spending as AI Drives New Threats
- A large majority of U.S. bank executives reported a rise in cyberattacks during the past year and are expanding security budgets in response, according to KPMG’s 2026 Banking Technology Survey. More than three-quarters of banks that participated in the survey saw an increase in attacks over the prior year. Nearly all respondents, 92%, said they are raising budgets to address cyber risk, and 84% are increasing spending specifically to counter risks introduced by artificial intelligence.
- More details here
Judge Won’t Hunt for the Claim in Consumer’s 330-Page Filing
- A District Court judge in Pennsylvania has dismissed a consumer’s Fair Credit Reporting Act lawsuit against a credit reporting agency, ruling that nearly 250 pages of attached exhibits could not stand in for a plain explanation of how his credit report was wrong.
- More details here
WORTH NOTING: How ChatGPT can help you save money on car repairs … If you are young and looking for work, you may want to head south … New home sale volume dropped even though house prices stayed the same, indicating that affordability is still a problem for a lot of people looking to buy a house … Forget work. Passive income is the new dream for many people … A look at how people are planning on celebrating the 4th of July … For a lot of people, knowing their schedules and when they are getting paid is a big problem … Companies are scrambling to keep employees from maxing out AI budgets … A one-minute trick to help you appreciate your life.
Top 10 Thursday, part I
Top 10 Thursday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
