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Home General News

Commercial Collection Agencies of America Announces Board of Directors

mikegibb by mikegibb
June 29, 2026
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Commercial Collection Agencies of America has elected a new member to serve on its Board of Directors.

Mr. Riley Pentecost of Cadex will serve as an at-large board member for a two-year term, alongside current Board members Alex Rosen of American Financial Management, Inc., Julie Haysley of Altus Commercial Receivables, Humberto Matz of Creditors Adjustment Bureau, Tom Claybaugh of Mountain States Commercial Credit Management, Inc., Steve Rauch of Rauch Milliken International, Stafford Thomas of Lyon Collection Services, Inc., Mariana Palladino of Altus Commercial Services and Paula Catalano of Brennan & Clark Ltd.

Mr. Pentecost is a key member of Cadex’s leadership team since April 2021, overseeing global operations and driving the company’s success. His leadership is instrumental in enhancing operational efficiency and positioning Cadex for continued success in an ever-evolving market.

The CCA of A Board meets monthly to handle the business of the Association as well as strategically plan for organizational and industry-related needs.

The Board directs its multiple committees to create key programming and education, to evaluate legislative needs and identify regulatory changes, to market agency and affiliate member services, to attract new members, to introduce cutting-edge technologies and services to its members, and to meet the needs of future leaders in the collection field.

Every initiative put forth by the Board and its committees is developed with the mission of the Association at the forefront: to elevate the standards and uphold the professionalism in the commercial collection industry for the benefit of protecting the credit granting community.

“Having Riley join the Board of Directors, is an opportunity for an enhanced focus by the Association to address the dynamic landscape of commercial collection agencies in the United States today. His insight and thought leadership will be welcomed and will complement the work of the current board members who expertly serve the industry,” stated Annette M. Waggoner, Executive Director of Commercial Collection Agencies of America.

Commercial Collection Agencies of America is an organization of commercial collection agencies, creditors’ rights attorneys and law list publishers. The certification program, which is the platinum standard in the industry, is promulgated by an Independent Standards Board, which includes professionals from a cross-section of industries related to credit and collections. For more information or to locate a certified commercial collection agency, please visit, www.commercialcollectionagenciesofamerica.com.

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