Undated MVN Leads to FDCPA Class Action
- What goes around, comes around. Everything that’s old is new again. The more things change, the more they stay the same. Plaintiffs’ attorneys and consumers have a habit of dusting off old claims to see whether the passage of time, or the right judge, can turn a past loss into a different result. The latest example: a collection operation is facing a Fair Debt Collection Practices Act class action because the Model Validation Notice it sent a consumer did not include a date.
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- This series is sponsored by WebRecon
Judge Won’t Reopen Dismissed FDCPA Case Over Service, Jurisdiction Claims
- A District Court judge in Washington, D.C., has denied a pro se plaintiff’s bid to undo the dismissal of his Fair Debt Collection Practices Act lawsuit, rejecting his claims that the judgment was void for lack of jurisdiction and a denial of due process.
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South Carolina Strips Collection Provisions From Final Medical Billing Law
- South Carolina lawmakers have finalized a medical billing transparency measure that drops the collection-specific provisions debt collectors had been tracking, leaving a law aimed squarely at healthcare facilities rather than the agencies that pursue their accounts.
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Billionaire-Backed Gift Erases $550M in Medical Debt Across California
- Snap Chief Executive Evan Spiegel and his wife, model Miranda Kerr, have funded the relief of roughly $550 million in medical debt for more than 261,000 Californians, working through Undue Medical Debt, a nonprofit whose model runs directly through the accounts receivable management industry.
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AI Is Everywhere on the Collections Floor, But Agents Say It Is Not Indispensable
- A new survey of frontline contact center agents arrives with a finding that should give collection operations leaders pause: although every agent surveyed uses artificial intelligence daily, not one considers it essential to their work.
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Regulators Finalize Joint Data Standards Under Transparency Act
- The Consumer Financial Protection Bureau and eight other federal financial regulators have finalized a joint rule establishing common data standards intended to make regulatory data interoperable across agencies. The standards do not change any reporting obligations on their own, but they set the foundation for requirements that could eventually reach firms reporting to the CFPB.
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Appeals Court: FCRA Is ‘Not a Strict Liability Statute’
- The Court of Appeals for the Eighth Circuit has affirmed summary judgment for a background check company sued under the Fair Credit Reporting Act after it reported a speeding ticket that belonged not to the plaintiff, but to the plaintiff’s identical twin brother.
- More details here
WORTH NOTING: A look at how the members of Congress have voted on financial-related bills during the first five months of 2026 … Consumers are getting more confident about their financial outlooks while still bracing for a recession and looking to protect their budgets … A company has raised $50 million to build digital worlds that will stress-test AI agents … Turns out that we’re not very good at identifying AI travel photos when booking vacations … The etiquette when it comes to parenting in public … Buc-ee’s has expanded into a new state … A handful of things to keep in mind when it comes to AI hype … A lot of companies are failing their most experienced female workers.
Funny Friday, part I
Funny Friday, part II
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