Judge Lets FDCPA Case Over Weekend-Only Request Move Forward
- A District Court judge in Florida has refused to dismiss a consumer’s Fair Debt Collection Practices Act lawsuit over two voicemails left by a collection operation after the plaintiff said she could only be reached on weekends, ruling that her revised complaint now describes the messages in enough detail to proceed.
- More details here
Florida Makes State Collection Law the Baseline for Check Cashers and Payday Lenders
- Florida has reworked the collection rules that apply to check cashers and payday lenders when the checks behind their transactions bounce, recasting state law as the universal standard and tying federal Fair Debt Collection Practices Act obligations to whether an outside collector or an assumed name is in play.
- More details here
Missing Account Numbers Top the List of Metro 2 Furnishing Failures, New Report Finds
- A new report from Metro2, the validation platform built by Switch Labs, points to a familiar culprit behind rejected furnisher files: the data fields that identify a consumer and an account, not the loan itself.
- More details here
As Patients Embrace Digital Messaging, a Familiar Lesson for the ARM Industry
- A new study on healthcare communication carries a familiar lesson for the credit and collection industry: consumers are growing more comfortable engaging through digital, asynchronous channels, and that shift tends to be additive rather than a clean swap for older modalities.
- More details here
Judge Grants MSJ for CU in FCRA Suit Over Same-Day Payoff Reporting
- A District Court judge in Massachusetts has granted a defendant’s motion for summary judgment in a Fair Credit Reporting Act lawsuit, ruling that the plaintiff failed to show she suffered any concrete injury from the way her paid-off car loan was reported to the credit bureaus.
- More details here
Commercial Collection Agencies of America Announces Board of Directors
- Commercial Collection Agencies of America has elected a new member to serve on its Board of Directors.
- More details here
Compliance Digest – June 29
- This week’s Compliance Digest is packed with must-read commentary from Crystal Duplay, Laurie Nelson, Mitch Williamson, Xerxes Martin, Jessica Klander, John Culhane, Chuck Dodge, Virginia Bell Flynn, Leslie Bender, Stephanie Strickler, David Kleber, Colin Winkler, and Monica Littman, covering everything from a judge who called out a defendant for expecting the court to “rubber stamp” its arguments, to a pro se plaintiff who cited AI-hallucinated case law, to a bombshell breakdown of Vermont’s sweeping new privacy law and what it means for the ARM industry.
- More details here
- This series is sponsored by Frost Echols
WORTH NOTING: For many pet owners, just one unexpected vet bill can be catastrophic … A mental health expert weighs in on whether working from home is actually good for you … Google has unveiled a new finance app that attempts to tell you why stocks are moving how they are … Eight different types of coins from this century that are already worth more than their face value … In 250 years, the average lifespan for an American has doubled … Researchers have uncovered that losing feels worse than winning feels good … Tips to help working parents create more free time … Are you showering wrong?
Music Monday, part I
Music Monday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
