Month: July 2026

https://vimeo.com/1206719208 The session, sponsored by CSS Impact, tackled one of the biggest barriers to AI adoption in collections: culture. While ...

FDCPA Suit Alleges Defendants Communicated with Consumer Despite Multiple Notifications About Representation There are times where I choose a complaint ...

Fewer renters are missing rent payments than a year ago, but more of them are skipping other bills and cutting ...

Sen. Mark Warner has released a discussion draft of legislation that would create the first federal framework governing AI agents ...

For contact center operators, the era of deciding whether to deploy artificial intelligence is over. The new challenge is making ...

The Court of Appeal of California has dismissed a plaintiff's appeal in a repossession lawsuit after the parties settled, but ...

A District Court judge in New Jersey has denied a defendant's appeal of a Magistrate Judge's order lifting a stay ...

A District Court judge in Ohio has granted most of a motion for summary judgment filed by the defendants in ...

EDITOR’S NOTE: This article is part of a series that is sponsored by WebRecon. WebRecon identifies serial plaintiffs lurking in ...

Getting to Know Matt DiPoalo of Velocity If you are having a conversation with Matt DiPoalo and he isn’t responding ...