Getting to Know Cole Ackerman of Abstrakt
- He cold called a guy to book a demo, found out there was nothing to sell him, and walked away with a brother instead. Cole Ackerman of Abstrakt talks about the industry his company almost waved off, the hill too many people are still standing on when it comes to technology, and the two-year-old boss who is already proficient at running software demos.
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- This series is sponsored by TEC Services Group
Judge Dismisses FDCPA Suit Over Collection Letter Sent After Verification Request
- Two letters, two account numbers, and a consumer who said the second letter proved the agency never stopped collecting on the debt he disputed. Then, in the middle of the briefing, he named a third account number. A Massachusetts judge lays out exactly how far a verification request reaches, and it is not nearly as far as the plaintiff believed.
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CFPB Complaint Doesn’t Trigger Furnisher’s Duty to Investigate, Judge Rules
- He disputed how his vehicle loan was coded after bankruptcy, and he said the furnisher found out about it through the CFPB. An Oregon Magistrate Judge explains why that route never started the furnisher’s clock under the FCRA, why one of the claims had no private right of action to begin with, and why the case is now over with prejudice.
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Lower-Income Households Still Lean on Cash as Higher Earners Go Digital
- Forty-two percent of adults now get through a typical week without spending a single dollar in cash, nearly double the share a decade ago. But the gap between the highest and lowest earners is more than 30 points, and there is a wrinkle: a sizable share of the people who carry cash every day never actually spend any of it.
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Nearly Half of Patients Delayed Preventive Care as Cost Concerns Mount, Survey Says
- Patients trust their own doctor more than they have in years. They just cannot afford to go see one. A new survey finds 43% reporting more healthcare anxiety than a year ago, with affordability at the top of the list, 47% putting off routine screenings, and a striking share walking out of the exam room still unsure what they are supposed to do next.
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Consumers Move From AI Research to AI Action as Accuracy Concerns Persist
- Consumers are no longer just asking AI what a term on their statement means. Nearly 80% now use at least one AI tool, and the distance between using it to research and using it to act has almost disappeared. More than half still doubt the answers are accurate, which raises a question for anyone whose customers are getting advice somewhere else.
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Apple Reverses Hide My Email Domain Change After User Backlash
- Apple was going to move its masked email addresses onto a domain of their own, a change that would have made every one of them easy to spot and easy to reject at signup. After users pushed back, that plan is dead. A related change is still on the calendar, though, and it comes with a to-do list for anyone validating email addresses.
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WORTH NOTING: The Federal Trade Commission has announced new fees for telemarketers accessing the Do Not Call registry … The reasons why you procrastinate and some advice from science to help you stop … Screenshots are supposed to help you remember things, but the effect may actually be the opposite … Financial regrets that retirees face and how to avoid them … Ten steps to implement an effective AI training program … A list of 16 different things you can clean using your washing machine … A former waitress dishes on how to earn big tips … Delayed gratification can help you achieve your goals faster.
Top 10 Thursday, part I
Top 10 Thursday, part II
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