https://vimeo.com/1213234194 In a recent webinar hosted by Mike Gibb of AccountRecovery.net, industry experts Lauren Burnette (Messer Strickler Burnette), Chad Echols...

https://vimeo.com/1212585713 The webinar explored how agencies must handle consumer revocation requests across all communication channels - texts, calls, emails, and...

https://vimeo.com/1212280535 The webinar, sponsored by CSS Impact, highlighted the growing challenge of direct disputes when consumers bypass credit bureaus and...

https://vimeo.com/1211993137 The webinar highlighted how early-stage collections—typically within the first 30–60 days of delinquency—are pivotal in shaping customer relationships and...

https://vimeo.com/1211610098 The panel explored how self‑represented litigants (pro se plaintiffs) are increasingly using generative AI tools to draft complaints, motions,...

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs...

https://vimeo.com/1211319585 The session on Updating & Maintaining Policies & Procedures in the Age of AI highlighted how traditional compliance frameworks...

https://vimeo.com/1210743959 The webinar, sponsored by Anteloope, focused on eliminating friction between a consumer’s intent to pay and the actual completion...

https://vimeo.com/1210446863 In a recent webinar sponsored by Abstrakt, industry leaders discussed what separates effective collection leaders from the rest. The...

https://vimeo.com/1210153456 The latest webinar, “It’s Back: Looking Ahead to a New Era of the CFPB,” sponsored by Connect International, examined...