Technology

Three quarters of employees now use artificial intelligence every day, but most are not ready to let it act without...

Millennials are the generation that made digital commerce feel routine, but new data suggests their actual payment behavior remains far...

Consumer Reports has published what it calls the first independent, consumer-centered AI standard for financial services, a framework that offers...

Identity theft is having a banner year, and not in a good way for the consumers on the other end...

OpenAI is moving further into the customer experience market with a new platform aimed at helping large companies deploy AI...

Bank of America has upgraded EricaAssist, the AI agent that sits alongside its customer service representatives during client calls, with...

Nearly three in four enterprises that deployed an AI agent to communicate with customers have been forced to roll it...

Capital One has released VulnHunter, an open-source artificial intelligence tool that scans software code for exploitable vulnerabilities and proposes fixes...

A pair of House Democrats has introduced sweeping legislation to regulate artificial intelligence chatbots, a bill that could have significant...

Nearly three-quarters of major hospital and clinic websites are running advertising or marketing trackers even when visitors have activated a...