Training Bytes Training Bytes Ep 10: What should collectors do when a consumer calls in and says “I want to buy a house and I need to get this item off my credit report”? by Kristine Manjares May 25, 2026
Training Bytes Training Bytes Ep 9: What should the collector do when the consumer is nervous or standoffish on the phone? May 25, 2026
Training Bytes Training Bytes Ep 8: What should a collector do when answering an inbound phone call from a consumer who received a call from the collection agency, but didn’t answer it, and is calling back to see what the call was regarding. May 25, 2026