Experts Share Tips on Core Components of Successful Training Program
To paraphrase a famous quote from Zig Ziglar: there is only one thing worse that training someone and not keeping ...
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Month: February 2017
Daily Digest – February 21. What Went Into DBA Changing Its Name; Proposed Bill Would Prevent Collections Beyond Statute of Limitations
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection ...
Read moreDetailsWhat Went Into DBA Changing Its Name to The Receivables Management Association
It was if DBA International looked in the mirror and didn’t recognize itself any more. It was time for a ...
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Daily Digest – February 17. Appeals Court Grants Full Re-Hearing in CFPB Case; New York Announces Enactment Date For Cybersecurity Regulation
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection ...
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Daily Digest – February 16. More Senators Supporting Bills to ‘Dismantle’ CFPB; Sentencing Delayed For Poker Playing Collection Scheme Mastermind
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection ...
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Daily Digest – February 15. FTC Report Summarizes FDCPA Enforcement Actions; Collector Agrees To $700K Settlement After Being Accused of Making Illegal Phone Calls
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection ...
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Daily Digest – February 14. Bankers Groups Join Fight To Get FCC To Change TCPA Rules; Revenue Cycle Firms Let More Employees Work From Home
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection ...
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Daily Digest – February 13. Leaked Memo Details Plans to Curb Regulatory, Enforcement Authority at CFPB; Collection Agency Announces Partnership With Match-Making Service
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection ...
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Leaked Memo Provides Details for Dramatically Curbing Power of CFPB
A leaked memo from the chairman of the House Financial Services Committee details how it will move forward to reduce ...
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Daily Digest – February 10. BillingTree Launches 5th ARM Survey; New FTC Acting Director Talks About His Plan
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection ...
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