How Agencies Should Respond When Someone Complains Online
There is no such thing as bad publicity, the old saying goes. But for collection agencies, they know that the ...
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Month: August 2017
Daily Digest – August 9. Rhetoric Against CFPB’s Cordray Heats Up in D.C. and Ohio; Why a Debt Collection Ring in China Hired Grandmas, HIV Patients
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, ...
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Rhetoric Against Cordray Heats Up in Washington and Ohio
The rhetoric against Richard Cordray, the director of the Consumer Financial Protection Bureau, is heating up. On Friday, the House ...
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Daily Digest – August 8. RMA Execs Talk About New Judgment Certification; Debt Buyer Fined $25 Million Asks For New Trial
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, ...
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RMA Adds Judgments to Certification Program
For the first time, the ARM industry has a defined process when buying and selling judgments. The Receivables Management Association ...
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Debt Buyer Fined $25 Million Asks For New Trial
A Houston debt buyer who was fined $25 million after being convicted of improperly suing more than 900 individuals has ...
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Daily Digest – August 7. Abusive Debt Collectors Find a Home in Buffalo; How The ‘Peoples’ Court Became a Second Home For Debt Buyers
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, ...
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Daily Digest – August 4. Experts Share Tips For Best Communication Strategies; Rural Hospitals Struggling With RCM
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, ...
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Experts Share Tips For Best Communication Strategies
Contact strategies -- at least the most effective ones -- are equal parts art and science, relying on data and ...
Read moreDetailsProVest Acquires JJL Processing
ProVest today announced the acquisition of J.J.L. Process Corp. ProVest says it is the nation's largest process-serving company. The acquisition ...
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