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Home Training Bytes

Training Bytes Ep 3: Dealing with consumers who don’t recognize your phone number

mikegibb by mikegibb
May 25, 2026
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What should collectors do when they receive an inbound call from someone who is calling because he or she didn’t recognize the number and wants to know what the call is regarding.

See all the Training Bytes videos by clicking here.

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    • Customer Experience Week Videos
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    • Digital Debrief
    • Future Summit 2023
    • Legends of the ARM Industry
    • Q&ARM Videos
    • Teaching Tech
    • Tech Bytes: A Guide to AI
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