Judge Grants MTD in FCRA Case Over Missed Payments
- A District Court judge in California has granted a defendant’s motion to dismiss a Fair Credit Reporting Act lawsuit, ruling that the plaintiffs failed to establish the necessary elements to proceed with their claims after accusing the defendant of inaccurately reported delinquent payments on a loan used to purchase a recreational vehicle (RV), which led to negative marks on the plaintiffs’ credit reports.
- More details here
Retailers Making Millions on Cash Back Fees: CFPB
- Consumers are paying “tens of millions” of dollars in fees to “access their own money” when getting cash back at retail operations, according to a report released yesterday by the Consumer Financial Protection Bureau. The CFPB estimates that three retailers are making as much $90 million in cash back fees, and that companies are significantly marking up the margin between what it costs them to process the transaction and what they are charging consumers.
- More details here
Payment Vaulting Key to Reducing Failed Transactions
- In the credit and collection industry, the ability to process payments seamlessly and securely is critical. Payment vaulting, the secure storage of customer payment credentials, is emerging as a powerful tool not only for enhancing security but also for improving customer retention, reducing operational costs, and delivering personalized service.
- More details here
26 Companies Seeking Collection Talent
- Curious what someone is willing to pay a collector who can speak Vietnamese? Or just be bilingual in general? Which collection operation is looking for a Call Center Collections Manager and which creditor is hiring a data scientist? Find out the answers to those questions and many more by checking out the opportunities in this week’s job listings summary.
- More details here
Weave Enhances Payment Product Suite with Payment Reminders
- Weave, a leading all-in-one experience platform for small and medium-sized healthcare practices, announced Payment Reminders, an enhancement designed to help improve revenue cycle management.
- More details here
WORTH NOTING: Will watching a YouTube video help get the water out of your wet phone? … If you are one of those weird people who like cucumbers 🥒 🃏, here are some salad recipes you may want to try … Tips to help you beat that afternoon slump where all you want to do is 😴 … The former CEO of Peloton says he’s lost all money, although he still manages to spend his summer weekends in the Hamptons … A list of scam area codes not to answer if you live in New York … People are taking their out-of-office messages to new levels … The most surprising cuts from yesterday’s NFL roster moves 🏈 … How a sibling rivalry pushed a man to have more world records than anyone else.
Wisdom Wednesday, part I
Wisdom Wednesday, part II
The Daily Digest is sponsored by TCN. Today, contact centers need to do more with less. TCN’s cloud-based predictive dialing tools and services help clients to leverage the most sophisticated inbound, outbound, and blended calling technologies available. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums, or maintenance fees. Call 866-745-1900 or visit tcn.com today.
