TCN/Global Connect Wins Appeal Against NobelBiz
An Appeals Court has overturned a $2 million verdict against Global Connect, which was purchased by TCN, in a lawsuit...
Daily Digest – August 1. Senator Introduces Debt Buying Legislation; How To Update The FDCPA
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs,...
Daily Digest – July 31. Trump Aide Calls on President To Fire CFPB’s Cordray; Why Softer Language May Be More Effective in Collection Letters
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs,...
Daily Digest – July 28. Mass. AG Announces $1M Consent Order With Collection Law Firm; Two Members of N.C. Scam Ring Have Bad Days in Court
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs,...
Collection Law Firm Reaches $1 Million Settlement With Mass. AG
The Attorney General of Massachusetts has announced a $1 million consent order against the collection law firm of Lustig, Glaser...
Daily Digest – July 27. Getting to Know Jan Stieger; Appeals Court Ruling Faults Agency For TCPA, FDCPA Violations
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs,...
The States Where People are Most Likely To Curse at Customer-Service Representatives
Despite its state motto, Virginia is definitely not for lovers. At least not unless they are using the R-rated version...
Member Profile: Getting to Know Jan Stieger
Jan Stieger has never worked for a collection agency, a debt buyer, or a law firm, but she remains one...
Daily Digest – July 26. Appeals Court Revives Wrong Venue Lawsuit; Federal Judge Denies Class-Action Certification Because of Vague Language
The Daily Digest is sponsored by TCN, a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs,...
Class-Action Certification Denied Because Plaintiff Was Too Subjective
A federal judge in Illinois has denied a motion to have a lawsuit against Midland Credit Management certified as a...
