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Customer expectations are accelerating faster than most organizations can keep up, and the cost of falling behind is steep. New...

https://vimeo.com/1111926168

This Letter Will Self-Destruct (Eventually): New Rule Mandates Biodegradable Paper Regulators in California, New York, and Illinois have unveiled a...

During this, The Great Resignation Era, I thought it would be helpful to start a regular posting of different jobs...

Regulators in California, New York, and Illinois have unveiled a new regulation that would fundamentally change how written communications are...

A District Court judge in New Mexico has granted a plaintiff's motion for summary judgment in a Fair Debt Collection...

A tech company that specializes in building AI agents for the contact center and collections industry has unveiled new technology...

Industry attorney Heath Morgan unexpectedly announced yesterday that he is stepping away from his work in the credit and collection...

WebRecon identifies serial plaintiffs lurking in your database BEFORE you contact them and expose yourself to a likely lawsuit. Protect...

A new political flashpoint has emerged around the future of the federal student loan system, and it could have major...