Daily Digest
Daily Digest – May 27. Colorado Supreme Court Raises the Bar on Complaint Attachments for Debt Buyers; WIRED Spotlights How AI Agents are Reshaping Collections
Colorado Supreme Court Raises the Bar on Complaint Attachments for Debt Buyers The Colorado Supreme Court in an unanimous yesterday...
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Daily Digest – May 26. Collector Facing FDCPA Class Action over Alleged Missing Interest Statement, Conflicting SOL Disclosures; CU Wins Arbitration Confirmation After Court Rejects Claim of Unfair Hearing in FDCPA Case
Collector Facing FDCPA Class Action over Alleged Missing Interest Statement, Conflicting SOL Disclosures A collection operation is facing a class-action...
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Daily Digest – May 22. FDCPA Suit Targets Third-Party Disclosures and Implied Lawsuit Threats; TD Bank’s AI Cuts Processing Time From 15 Hours to Three Minutes
FDCPA Suit Targets Third-Party Disclosures and Implied Lawsuit Threats One of the earliest lessons that people in collections learn is...
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Daily Digest – May 21. Getting to Know Jaime Barthel of Professional Service Bureau; Utility Responds to New York Regulators Following Collections Backlash
Getting to Know Jaime Barthel of Professional Service Bureau Like many in the industry, a family connection is how Jaime...
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Daily Digest – May 20. Judge Rejects Bona Fide Error Defense in Improper Garnishment Case; White House Pushes Tougher Customer Due Diligence While Expanding Fintech Payment Access
Judge Rejects Bona Fide Error Defense in Improper Garnishment Case A District Court judge in Washington has granted a partial...
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Daily Digest – May 19. Collector Facing FDCPA Class Action for Allegedly Texting After Opt Out; Appeals Court Rejects Collection Law Firm’s Attempt to Compel Arbitration
Collector Facing FDCPA Class Action for Allegedly Texting After Opt Out A collection operation is facing a class-action lawsuit in...
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Daily Digest – May 18. Judge Dismisses FDCPA and FCRA Claims Over Undelivered Pool Table; Airbnb Resolving 40% of Customer Issues Without Humans
Judge Dismisses FDCPA and FCRA Claims Over Undelivered Pool Table We’ve all had transactions go sideways. Products we purchased take...
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Daily Digest – May 15. Collector Accused of Sending Telemarketing Texts in TCPA Class Action; Judge Rules FDCPA Validation Notices Can Be Sent by Text and Hyperlink
Collector Accused of Sending Telemarketing Texts in TCPA Class Action Under the Telephone Consumer Protection Act there are essentially two...
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Daily Digest – May 14. Getting to Know Bob Duggan of RevSpring; CFPB Fight Intensifies as Senate Rejects Effort to Reinstate Consumer Rules
Getting to Know Bob Duggan of RevSpring Chances are, Bob Duggan has been to a lot more concerts than you...
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Daily Digest – May 13. Judge Certifies FCRA Class Action Over ID Theft Block Requests; California Taps Former Chopra to Lead New Consumer Protection Agency
Judge Certifies FCRA Class Action Over ID Theft Block Requests A District Court judge in Pennsylvania has certified a nationwide...
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